Answers about booking, payment, cancellation and refunds.
You can complete your booking online. Where available, you may pay in full or make a deposit and settle the balance later; your confirmation is sent to your email address.
Cancellation terms depend on the product and the business providing the service; the applicable policy is stated on each listing’s own page. Refunds are processed back to the original payment method.
For questions about your booking, reach the Gezpoint team through the channels on the contact page. Quoting your booking reference speeds things up.
You can cancel for free up to 30 days before the tour start date.
Each tour detail page has "Included Services" and "Not Included Services" sections.
Yes, discounts are applied based on age range. Details are specified on the tour page.
We accept credit cards, debit cards and bank transfers.
Refunds are reflected to your credit card within 14 business days.
Use the "Forgot Password" link on the login page.
Gezpoint is a licensed tourism company and a member of TÜRSAB.